Bastien RENAULTDirector Professional Services - Altavant Consulting
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Working for 14 years in the ME countries, now based in Dubai as IT senior consultant and Director Professional Services. Developed and implemented an MPOS and fleet management App: OPTIVAN. Specialized in real omnichanel (offline-online) and E-Commerce implementations ( Magento )
+ Systems implementation:
- Loyalty program (B-Loyal, Talos/Icon, Ax Dynamics, Cegid)
- ERP/POS - CRM (AX Dynamics, Cegid retail, ZOHO CRM)
- Customer service department creation (CRM, Phone, ticketing tool Zendesk, freshdesk, Zoho)
- Expert in counting solutions in-store and VIP detection (Udentify, Shoppertrack...)
- Apps development (loyalty, M-commerce, M-POS, Fleet tracker)
- BI tools (Qlick view, MS power BI)
- E-commerce platform (Magento)
Softwares: Microsoft Dynamics, MI9 retail, Cegid