Bastien RENAULTDirector Professional Services - Altavant Consulting

Working for 14 years in the ME countries, now based in Dubai as IT senior consultant and Director Professional Services. Developed and implemented an MPOS and fleet management App: OPTIVAN. Specialized in real omnichanel (offline-online) and E-Commerce implementations ( Magento )

+ Systems implementation:

• Loyalty program (B-Loyal, Talos/Icon, Ax Dynamics, Cegid)
• ERP/POS - CRM (AX Dynamics, Cegid retail, ZOHO CRM)
• Customer service department creation (CRM, Phone, ticketing tool Zendesk, freshdesk, Zoho)
• Expert in counting solutions in-store and VIP detection (Udentify, Shoppertrack...)
• Apps development (loyalty, M-commerce, M-POS, Fleet tracker)
• BI tools (Qlick view, MS power BI)
• E-commerce platform (Magento)

Softwares: Microsoft Dynamics, MI9 retail, Cegid